Terms & Conditions

1. About Tashi Non-Stop

Tashi Non-Stop is an edutainment platform created by the Company.

Our mission is to provide inclusive, imaginative, and accessible learning experiences for children aged 4–10—especially neurodivergent learners and children with ADHD—while supporting the adults who guide them.

Contact us at support@tashinonstop.com for questions about these Terms.

2. Acceptance of Terms

By using our Services, you confirm that:

• You are at least 18 years old, or you are a parent/guardian supervising a user under the age of 18.
• You have read and agree to the Terms, Privacy Policy, and Children’s Privacy & Parental Consent Notice.
• You will use the Services for lawful, personal, educational, and non-commercial purposes only.
• The Company may add, delete, or modify any of our Services at any time in our sole discretion. We may similarly change the Terms at any time and we will notify you of any changes (e.g., we will for instance post revised Terms or Privacy Policy with a new effective date, or otherwise give notice of new terms). Changes will take effect once we notify you (“effective date”). Your use of the Services after the effective date shall constitute your acceptance of any such changes. If any new products or services become available from the Company they will be considered a part of the Services and your use of them will be governed by the Terms and other Company policies posted on or accessible via the Website unless we notify you that different terms and conditions apply. You must also comply with any terms that apply to third-party content, material, information, software, or other services which are made available via the Website.

Parents/guardians are responsible for supervising and managing their child’s use of the Services.

3. Accounts and Registration

Some Services require account creation.

By registering, you agree to:

• Provide accurate and complete information, and promptly advise the Company in writing if any such information changes
• Keep your login credentials secure
• Notify us promptly of any unauthorized activity

For children under 13 (under 16 in the EU/UK):

• Accounts must be created and managed by a verified parent or guardian
• Children may not create accounts independently
• Parents must provide written consent before any child data is collected

We may suspend or terminate accounts that violate any of the Terms or other Company policies or pose safety risks.

4. Educational and Creative Use Only

All Company content — including characters, stories, videos, games, activities, and worksheets — is for personal, educational, and non-commercial use.

Permitted use:

• Home learning
• Classroom use (under educator license)
• Family use

Not permitted without written Company permission:

• Republishing, selling, or distributing (whether online or by distributing hard copies) any content (whether provided by the Company or third parties) appearing on the Website
• Modifying or creating derivative works of any such content
• Commercial exploitation of any such material

5. Purchases, Payments, and Refunds

For terms regarding payments of, payments for and refunds relating to products and services see the Company’s Purchase, Refund & Return Policy.

6. Intellectual Property Rights

The content displayed or otherwise made available via the Services (directly or indirectly), including, without limitation, all text, graphics, images, button icons, programs, software, and other data, content, information, and materials, tangible and intangible, and all intellectual property rights in and to the same (the “Material”, which is exclusive of the content you upload, post or otherwise transmit via the Services), are owned by or licensed to the Company or our third party partners. In addition, all names, service marks, logos, brands, brand names, trade dress and trade names, and any other distinctive identification are trademarks (the “Trademarks”) owned by the Company in the U.S. and other countries, or licensed to the Company or our third-party partners. You have no rights in or to any Material or Trademarks and you will not use any Material or Trademarks, except as specifically permitted under the Term or under any other written agreement entered into between you and the Company. You may not do or allow anyone else to do anything with the Material or the Trademarks that is not specifically permitted under the Terms or any such other written agreements, and you may not use the Materials to compete with the business of the Company or to engage in any other business. You may not use or display Company Trademarks in any manner without the Company’s prior written permission. Our Trademarks may not be used in connection with any product or service that do not belong to the Company, or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us.

Unless otherwise specifically set forth on the Website or we give you written permission, you may only use and access, download, and copy the Material, and any other content appearing on the Website (and print a single copy) for your personal use, and you will not alter, erase, or otherwise obscure our copyright, trademark, proprietary, or other notices on the Material or such other content. You acknowledge and agree that the Material and all other content is made available for informational and educational purposes only without representation or warranty of any kind.

You may not copy, distribute, modify, or reuse any Materials or other content appearing on the Website without the Company’s written permission.

To the extent a user of the Website uploads any content (“Content”) the Company is given a non-exclusive, perpetual and non-revocable, universal, royalty free right and license, to display, alter and distribute the same, including for marketing purposes, and the Company may take down any Content at any time as it elects.

© Tashi Non-Stop Media LLC 2025. All rights reserved.

7. User Conduct

You agree not to:

• Upload harmful, unsafe, offensive, or inappropriate content
• Harass, impersonate, or harm other users
• Attempt unauthorized access to our systems
• Interfere with Service functionality

We may remove content or suspend accounts that violate these or any other Company rules or policies.

8. Children’s Privacy and Parental Consent (COPPA + GDPR-K)

We comply fully with COPPA and GDPR-K.

• No data is collected from children under 13 (or under 16 in the EU/UK) without verified parental consent.
• Parents may review, edit, or delete their child’s information at any time by emailing support@tashinonstop.com.
• Child data is used only to personalize learning and reward achievements — never for advertising.

8a. Collection of Child’s Full Name for Certificates

Some courses allow parents to enter their child’s full name to generate personalized certificates.

• This information remains private inside the child’s dashboard
• It is never shared publicly
• Parents may request deletion or modification at any time

8b. Child Artwork Uploads (Private Dashboard)

Children may upload artwork as part of course activities. These uploads:

• Are stored securely
• Are visible only inside the child’s dashboard however, if consented to by a child’s parent, the Company may use (and is granted a worldwide, royalty-free license to use and, for sizing purposes crop and alter) the child’s uploaded artwork (including that uploaded on Company’s “Frame of Fame”) to market the Company and its services and programs, and provided Company will not use the child’s name or likeness in connection with such artwork or marketing without a parent’s prior consent
• Are moderated to ensure no personal identifiers are included
• Are never shared publicly unless a parent explicitly requests or consents to it

Parents may request deletion of any uploaded artwork.

8c. Optional Media Submissions (Photos, Videos, Testimonials)

Parents may voluntarily submit photos, videos, or testimonials featuring their child for promotional use.

By submitting media, the parent:

• Confirms legal guardianship
• Grants the Company a non-exclusive, royalty-free license to use the media
• Understands that no child’s full name or sensitive information will be shown
• May withdraw media consent at any time by emailing support@tashinonstop.com

9. Accessibility and Inclusivity

The Website is designed with neurodivergent-friendly and accessibility-centered features, following WCAG 2.2 AA guidelines.

We provide:

• High-contrast, kid-safe colors
• Simplified layouts
• Readability support
• Low-stimulation options

If you encounter accessibility issues, contact us — we will prioritize fixes.

10. Disclaimer of Warranties

Our Services are provided “as is” and “as available.”

We do not guarantee:

• Error-free or uninterrupted operation
• Absolute accuracy of content
• Specific learning outcomes

Our materials support general learning and creativity; they do not replace therapy, diagnosis, or medical advice. Other than as set forth herein or in a written Company policy posted on the Website the Company makes no representations or warranties regarding the Website, the Services or any Company content.

11. Limitation of Liability

To the fullest extent permitted by law, the Company and its members, employees, contractors and representatives are not liable to you (and you release such parties from any liability) for any damages you may incur by reason of your use of the Website or the Services, or any breach of these Terms or any other Company policy, including but not limited to:

• Consequential, indirect or incidental damages
• Loss of data or profits
• Emotional or behavioral outcomes
• Inability to use the Services

12. Indemnification

You agree to indemnify and hold the Company and its members, employees, contractors and representatives harmless from any claims, damages, liabilities, costs and expenses (including reasonable attorneys’ fees and costs) arising from any use or misuse of the Website or the Services, or your violation of the Terms or any other Company policy posted on the Website.

13. Termination

We may suspend or terminate accounts that violate the Terms or any other policies posted on the Website or that pose safety risks.

Upon termination, all rights to access the Services end immediately.

14. Governing Law and Jurisdiction

The Terms are governed by the laws of New York.

15. Dispute Resolution and Arbitration

All disputes with the Company will be resolved solely through binding arbitration under the commercial arbitration rules of the American Arbitration Association (AAA), and all arbitration will be held in New York County, New York.

All class actions and jury trials are waived.

16. Severability and Waiver

If any provision of the Terms is found unenforceable, the remaining Terms remain in effect.

Failure to enforce a right does not waive future enforcement.

17. Copyright Complaints

The Company respects the intellectual property rights of others. The Company may, under appropriate circumstances and at its discretion, disable and/or terminate access to or use of the Services for those users who may be infringing the intellectual property rights of others.

If you believe that your work has been copied in a manner that constitutes copyright infringement, please provide to Company’s copyright agent the information specified below. Please note that this procedure is exclusively for notifying the Company that your copyrighted material has been infringed.

A copyright-infringement notice must include:

• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.
• A description of the copyrighted work that you claim has been infringed upon.
• A description of where the material that you claim is infringing is located on the Website.
• Your address, telephone number, and e-mail address.
• A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
• A statement by you,